1. Reply your inquiry within 12 working hours.
2. Well-trained, experienced staffs answer all your questions.
3. OEM serivce.
4. Special discount are offered based on order quantity.
5. Exclusive and unique solution can be provided to our customers by our well-trained and professional engineers and staffs.
6. Your sales area, design and all your private information will be protected.

7.After-sales service :   We offer 2 years warranty for all our products . if there is problem with our products , you can contact us at any time . please send us the pictures and videos to show us the problem . we will glad to help you to solve the problems . and if you need some replacement parts to repair the product . we can send you free but you need to pay the shipping . 

      Q1. Can I have a sample order for led light ?

        A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

      Q2. What about the lead time?

        A:Sample needs 3-5 days, delivery time for large quantity will takes  1-2 weeks .

      Q3. Do you have any MOQ limit for led light order?

        A: Low MOQ, 1pc for sample checking is available

      Q4. How do you ship the goods and how long does it take to arrive?

        A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea               shipping also optional.

      Q5. How to proceed an order for led light ?

        A: Firstly let us know your requirements or application.
            Secondly We quote according to your requirements or our suggestions.
            Thirdly customer confirms the samples and arrange deposit for  order.
            Fourthly We arrange for production.

      Q6. Is it OK to print my logo on led light product?

        A: Yes. Please inform us formally before our production and confirm the design firstly based on                   our  sample.

      Q7: Do you offer guarantee for the products?

        A: Yes, we offer 1-2 years warranty to our products.

      Q8: How to deal with the faulty?

          A: Firstly, Our products are produced in strict quality control system and the defective rate will be                 less than 0.2%.Secondly, during the guarantee period, we will send new lights with new order                 for small quantity. For defective batch products, we will send you spare parts for replacement .