1. Q: What is Senplus?
A: Senplus has its own factory, is a comprehensive enterprise aiming at brand-building in UV sterilization field. We have more than 10 years experience specialized in the ultraviolet industry, the related sterilizer products are well sale to 50+ countries and territories across 5 contents.
2. Q: How Long of the delivery time?
A: 3-7 days for small order 2~999pcs, 10-20 days for quantity order. Besides, we have overseas warehouses in Manchester USA to meet the need of fast delivery.
3. Q: Can you ship to Amazon warehouse?
A: Yes, we can provide drop shipping for Amazon sellers, also can stick the product UPC label, canton label for customer.
4. Q: How can you ensure the quality?
A: We have advanced production and testing equipment, mature production management and quality control system, guarantee to create high quality products. Each item will be 100% strictly tested by QC before delivery, pictures and videos will be sent for your confirmation during production. The warranty is one year.
5. Q: Can I put logo my logo on product?
A: Yes, we offer OEM service.
6. Q: How to deal with the faulty?
A: All our products are 100% checked before shipment, generally speaking there is no quality problem. If there is really a problem, please kindly send us picture or video show, we will send components or spares accordingly within one-year warranty.