Q1. Can I have a sample order for solar hanging lights?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 5-7 work days, mass production time needs 2-3 weeks for order quantity more than 

Q3. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7days to arrive. Airline and sea shipping also optional.

Q4. Do you provide OEM/ODM services?

A: OEM/ODM is ok. you can print my logo on led light product.

Q5. Do you offer guarantee for the products?

A: Yes, we offer 1 year warranty to our products.

Q6 How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less 
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For 
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.