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FAQ
Q1. About EPES:
1) We are factory.
2) With 18 years’ experience.
3) Professional suggestions according to information from clients and industry.
Q2. About Quality Control:
1) For new products, use 15days to do interactive box, baking test and other various tests to ensure the quality
2) Components will be checked in the end of each process and every product will be aged before packaging
3) Our own QC will check the goods before delivery
4) The defective rate of products is less than 0.2%
Q3. About OEM/ODM:
1) OEM: Follow your design. (logo, package, etc)
2) ODM: Customized products
Q4.About Delivery:
1) Sample: 3-7days
2) Mass Production: 30-45days
3) Port: Ningbo/Shanghai
Q5. About Warranty:
1) 1 year: Economical products
2) 2 years: Conventional products
3) 3/5years: Project use products
Q6. About Payment Term:
L/C, T/T (pay online or offline)
.
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