If the product is damaged or defective when you receive it, or you has problem with the light after you use(no more than 12 month) please do not hesitate to contact us (just need send a E-mail told us what"s your problem or question). We will solve it for you ASAP
Can I get a sample to check quality before mass order? -- Yes,you can.Welcome to place sample order to check our quality. And the sample cost we will return when we get your order.
Any certifications for your products? -- Our LED lighting products can pass CE,ROHS, REACH etc certifications,so they can be sold to worldwide safely! Do you support OEM service? -- Yes,we do support,we have experienced R&D team,so welcome to place OEM orders to us.
How do you control the products quality?
-- We check the products one by one before do the bulk packing.
How about the payment terms,anyconvenient and safe way for our buyers? -- We have Trade Assurance Order, T/T & L/C do business with us,your money will be in safe,your business will be in safe!
What about the delivery time? -- Usually for sample order 1-5 days,for mass order 10-35 days.
How do you to handle the issue if the products have some problems after received? -- We will compensate the customers for loss by products or discount if the problem caused by the product.
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