Q1: Can I get a sample for quality testing?
A1: of course yes, and we"re totally agreed that a sample testing before order placed is neccessory.
Q2: What"s the lead time if I confirmed on the order?
A2: normally 1-2days for the sample(s) and 10-25days for mass production.
Q3: How will you ship the sample package or goods?
A3: we send the sample or goods in small qty via Express, like DHL, FedEx, UPS, TNT etc.. for large qty, perhaps we"ll ship by Sea to reduce shipping freight.
Q4: What"s your warranty policy?
A4: we provide 1-year warranty on all of our products,that means during the warranty period, we"ll replace or repair the defective items if with quality problems.
Q5: What is your payment term?
A5: for sample(s) or small amount, we accept Paypal or Western Union in full payment in advance.
for large order, 30% deposit while order placed and 70% balance paid before shipment.
Q6: Can you provide an OEM/ODM service?
A6: yes we can, and details can be discussed after your sending the inquiry.
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