1.Can I have a sample order first?
Yes, we can provide the 1PC sample to you for checking our product's quality.And we can help you to arrange the DHL,Fedex,or EMS to you.
2.What is the MOQ limit of LED strips in PEL lighting?
We have very low MOQ, 200M for your checking is available.
3. How to proceed an order to you?
Firstly, let us know your requirements or application.
Secondly, we will quote according to your requirements or our suggestions.
Thirdly, the customer will confirm the sample and arrange the deposit for formal order to us.
Forthly, we will arrange the production and delivery to you.
4.What is the main market for PEL lighting?
Our main market is EU and north America and it stands our turnover up to 60-70%,and now we are trying our best to developing more customer's in new market,just likeMexico,Chile,Argentina,Saudi Arabia,
Egypt and UAE.
5. What LEDs do you usually use for your LED products?
For high power LED luminaires we mainly use Cree and Edison LEDs,and sometimes we use Sanan LEDs.A
ll depends on customer's requirement.
6. What is the lead time of PEL lighting?
Normally we can ship your order within 2 weeks.But it takes more time with some customized products.
7. Can PEL lighting do custom assembly or offer OEM product?
Yes,we can.We has gained a lot of experience on OEM assembly of LED strip lighting. The strips can have different size, layout, customer logos and labels.Because we have good design and engineering team.
8.How many years warranty of your products?
We have 2,3 and 5 years warranty for our products,all depends on customer 's requeirement.(only the unit price will be different.) During this period, if the customer show us the quality issues of our product,after checked and confirmed with our engineer,we will replace these items for you.
9.How to buy PEL lighting products?
Pls contact us directly by email : info@pellighting.cn ,
We will respond to you within 12 hours.
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