Q2. What about the lead time?

A:At most cases, we have enough stock for sample delivering within 3-5 days, mass production is negotiated for your specific need.

Q3: What's your after-sales service?

A: We provide technical support for you, also can help you to solve your customers' problem.

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for our rocker switch?

A: Firstly let us know your requirements or application.

Secondly We quote according to your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for formal order.

Fourthly We arrange the production.

Q6. Is it OK to print my logo on your product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less

than 0.2%.

Secondly, during the guarantee period, we will send switch with new order for small quantity. For

defective batch products, we will repair them and resend them to you or we can discuss the solution i

ncluding re-call according to real situation.

Q9: Why cooperate with you?

A: 1. 100% homemade, competitive price.

2. Strict quality control, certified by ISO9001:2000 / ENEC25 /ETL / TUV / CE / PSE / CQC / RoHS.

3. 7 x 24h technical support and after-sales service.

4. We treat it as a win-win cooperation, not our unilateral sales Activity.

Any question can Contact me!