DMX 512 control SPI mix colors digital rgb led neon flex

Product Image	Description	Voltage (V)	Color	Power  consumption (Watts/m)	Lumen/Meter
	Model No.: WJ-NF-SMD5050-10x20mm-RGB-D-24V 1.LED chip: SMD5050 type in Epistar chip 2.Housing material: fabricated with eco-friendly, UV-resistant PVC materials 3.IC:TM1804 ( WS2811 ) 4.Max.running length: 15-20M          5.Unit Cutting length(cm):10cm        6.LED quantity:60pcs with 10 ICs 7.Min. Bending diameter: 80mm 8.Ambient temperature ranges:        -20℃ to 65℃ 9.IP rating:  IP68  10.Package:        50M into a roll, 1 roll into a box       box size: 32x32x21cm      Gross weight: 13kgs/box 11. Lifespan: 3 years warranty.	DC 24V	RGB color	4.16W/M(R)	40.75LM/M(R)
				3.94W/M(G)	83.74LM/M(G)
				4.10W/M(B)	11.34LM/M(B)
				10.84W/M(W)	83.74LM/M(W)
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Q1. Can I have a sample order for led light?

A: Yes, we can provide sample to test and check quality.

Q2. What about the lead time?

A:Sample needs 1-3days.The production time is about 5-7 days.

Q3. Do you have any MOQ limit for led light order?

A:Our MOQ is 1 meter.

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application.
    Secondly We quote according to your requirements or our suggestions.
    Thirdly customer confirms the samples and places deposit for formal order.
    Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less 

    than 0.2%.
    Secondly, during the guarantee period, we will send new lights with new order for small

    quantity.   For defective batch products, we will repair them and resend them to you or we can discuss

    the solution  including re-call according to real situation.