1 Reply your enquiry in 24 working hours.

2 Experienced staffs answer all your questions in fluent English.

3 Customized design is available. OEM&ODM are welcomed.

4 Exclusive and unique solution can be provided to our customer by our well-trained and professional engineers and staffs.

5 Special discount and protection of sales area provided to our distributor.

Q1. Can I have a sample order for LED emergency bulb ?

A: Yes, we welcome sample order to test and check quality. Mixed 

samples are acceptable.

Q2. What about the lead time?

A:Sample needs 5-7days, mass production time needs 3-5 weeks for order mass .

Q3. Do you have any MOQ limit for LED emergency bulb order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 

days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for LED emergency bulb ?

A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal 

order. Fourthly We arrange the production.

Q6. Is it OK to print my logo on LED emergency bulb ?

A: Yes. Please inform us formally before our production and confirm the 

design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system 

and the defective rate will be less than 2%.Secondly, during the 

guarantee period,we will send new lights with new order for

small quantity. For defective batch products,we will repair them 

and resend them to you or we can discuss the solution 

including re-call according to real situation.