1. Payment term: T/T 100% payment in advance, or for over 10,000USD, TT 30% deposit after order confirmed, the balance after goods ready before shipping . or L/C , or Western Union,or Paypal for small amount .

2.Delivery time : normally in 5-15 days after deposit received .

3. Sample policy: Samples are always available for each model. Samples can be send in 3-7 days once payment received.

4. Shipping port: Shenzhen , China

5.Discounts are offered based on order quantities

6.Logo: According to your requirement

7.Packaging: 1pc /gift box/white mail order box.

8.Shipping: By Express (EMS, DHL, UPS, ARAMEX), By Air or By Sea.

1.the quality problem:we check every product carefully before the delivery, and provide 2 years warranty time, if you find problems please contact us in time

2.the quantity problem:when receiving goods please check quantity, if you find

quantity is error, please contact us in time, we help you reissue after verification(led manufacture 1800lm led tubes)

3.other problems:about the product performance and safety knowledge, you

also can consult our engineers.

Q: Are you manufacturer?

A: Yes, our factory has been set up for 8 years. Sincerely welcome you to visit us in Shenzhen China.

Q: Can you OEM or ODM?
A: Yes, we have strong developing team. The products can be made according to your resquest.

Q: Can we make our own color box?
A: Yes, if the order quantity reaches 1000pcs, we can make your customized color box free of charge

Q: Can we print our logo on the LED lights?
A: Yes, we can print your logo on the LED lights.

Q: Is the sample available?
A: Yes, we are very glad to make the samples for your test.

Q: What is the warranty for the LED lights?
A: The LED lights have two years warranty. If it is our quality problem, we will replace the new one for the broken.

Q: How long is the lifetime for the LED products?
A: The lifetime is about 50,000hours

Q: What is the MOQ?
A: For our first cooperation, your small order is acceptable.

Q: What kinds of certificate do you have?
A: The LED lights are of good quality approved by CE and RoHS.UL,cUL,SAA.

Q: What kinds of LED chip do you use?
A: The LED chips we are using are Epistar.

Q: How long is the production time?
A: For samples, the lead time is about 3-7 working days. For mass production, the lead time is 8-20days after receiving the deposit payment.

Q: How about shipment?
A: For small order, we can ship it by DHL, FedEx, UPS, TNT, etc. For big order, we can ship it by sea or by air.

Q: What kinds of payment methods do you accept?
A: You can make the payment to our bank account, T/T PayPal or
Western Union :
30% deposit in advance, 70% balance against the copy of B/L.