Shanghai Eryde Technology Co,. Ltd is a professional lighting design and manufacturing company. Since its establishment, the company has focused on product R&D, assembly and customization, and is committed to providing the highest quality products and services. Our top-notch equipment, experienced R&D team and first-class production capacity meet various customers' needs.We have a clientele base mainly in North America, Europe, South America, Southeast Asia and other countries. Our excellence in product quality and service assurance has won plaudits from customers all over the world. The main products of our company are grow lights, indoor and outdoor fixtures and other professional lighting fixtures. We also cater to the customization requirement of our customers. Wehave rich experience in foreign trade, and all team members have many years of foreign trade experience. We can quickly respond to customer's requirements for sales, customer service, customs declaration, after-sales and other services and give timely feedback. Whether it is our products or our services, customers have given high praise and recognition.We uphold the highest standard of quality management monitoring and certification system, and have obtained ISO, CE, ETL, UL and other institutional certifications and patents. With reliable quality inspection and service capabilities, we ensure that our products meet various standards.Starting a new business on Alibaba is a great opportunity for us,we sincerely look forward to win-win cooperation with friends from all over the world.
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.
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