1.Packaging: we can  provide different package as customized 

2.Shipping : by sea or by air according to your request.

Quality guarantee:
If the real quality problems occurred to our product, it can be guarantee for 12 months from purchasing. However, if damage caused by incorrect operation, it can"t be guaranteed.

Return Policy:
We provide a free one year warranty for this item.
Please note: We do not cover any items for human factor intentional damage.
Should returns be required:
step1.Contact us via alibaba.com message center or direct by email/telephone.
step2.Provide as much detail as possible about the problem you are having.
step3. Authorization to return the item will be issued.
step4.Return the item for the agreed exchange or refund.

Our unique service:

1.Your inquiry related to our flashlight or prices will be replied in 24H

2.Well-trained and experienced staffs to answer your enquires in fluent English

3.OEM & ODM any your customized lightings we can help you to design and put into products

4.Distributorship are offered for your unique design and some our current models

5.Protection of your sales area,ideas of design and all your private information

Ningbo Kaixiang Electrical Appliance Co.,ltd   

We specialized in LED flashlights for 10 years, with the customers all over the word, and hope to  cooperate with you!