Q1.Can I have a sample order?

A:Yes,we welcome sample order to test and check quality.Mixed sample are acceptable.

Q2.What about lead time?

A:Sample need 3-5days,mass production time need 1-2 weeks for order quantity.

Q3.Do you have any MOQ Limit for led light order? 

A:Low MOQ,1pc for sample checking is available.

Q4.How do you ship the goods and how long does it arrive?

A:We usually ship by DHL,UPS,FedEx or TNT.It usually take 3-5 days.Airline and sea shipping also optional.

Q5.How to proceed an order for led light?

A:Firstly let us know your  requirement or application.

   Secondly we quoteaccording your requirements or our suggestions.

   Thirdly customer confirms the samples and places deposite for formal order.

   Fourthly we arrange the production.

Q6.Is it OK to print my logo on led light product?

A:Yes,Please inform us formally before our production and confirm firstly based on our sample.

Q7.Do you offer guarantee for the products?

A:Yes,we offer 2-5 years warranty to our products.

Q8.How to deal with the faulty?

A:Firstly,our products are produced in strict quality control system and the defective rate will be less than 0.2%

   Secondly,during the guarantee period,we will send new lights with new order for small quantity.For defective batch products we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.