Our Services

1. Reply your inquiry in 12hours.

2. Any professional question would get a professional answer.

3. ODM/OEM is acceptable.

4. All products offer CE & ROhs approved, 2 years warranty.

5. Product damaged in non-human factors would be replaced freely.

FAQ

Q1. Can I have a sample order for led light ?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time ?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than

Q3. Do you have any MOQ limit for led light order ?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive ?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline
and sea shipping also optional.

Q5. How to proceed an order for led light ?

A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product ?

A: Yes. Please inform us formally before our production and confirm the design firstly
based on our sample.
 

Q7: How to deal with the faulty ?

A: Firstly, Our products are produced in strict quality control system and the defective
rate will be less  than 0.2%.

    Secondly, during the guarantee period, we will send new lights with new order for small
quantity. For  defective batch products, we will repair them and resend them to you or we can discuss the  solution including re-call according to real situation.