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China |
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Long Term |
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FAQ
Q1. Are you a factory or a trading company?We are a brand company specializing in lighting products, we have our own factory.Q2. Where is your factory? How do I get there?Our factory is located in lihua road, henglan town, zhongshan city, guangdong province. We'll meet you at the station. We warmly welcome customers from home and abroad to visit us.Q3. How about the quality of your products?We use high quality materials and technology. Products will be tested, and keep the lighting to test its quality reliability.From raw materials to semi-assemblies to finished products, each product goes through a quality control process before being shipped to the customer.At the same time, we will give you a 2-5 year guarantee to show our confidence in quality.Q4. Can you give me a sample?Yes, we welcome sample order to check the quality. Mixed samples are acceptable.
Q5.How do you make delivery?Express delivery: such as DHL, UPS, TNT, FEDEX, etc. Delivery time is about 3-5 daysAir freight: when your order exceeds 100 kg, it will be more economical than express delivery.Sea freight: once we know your port will deliver the goods, we will update the sea freight.Agent appointed by the customer: please tell us the contact information of your shipping agent and we will arrange delivery of the goods.Q6. Can you produce these products according to our requirements and drawings?Of course, we have professional technicians and engineers who can customize according to your drawings, or design and develop products according to your ideas.Q7. Can you print my logo on the product?Yes. Please inform us formally before our production and confirm the design according to our samples.
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