1. Professional person communicate with you before the order. 

2. OEM&ODM, also provide customized service. 

3. Distributorships are offered for your unique design and some our current model.    

4. Protection of your sales area, ideas of design and all your private information. 

5. Provide strict quality check for each part, each process before export. 

6. Provide complete post-sale service, including installation, technical guide.

  A: Yes, we do and there is no extra cost for our OEM service if order quantity over 500pcs. The OEM cost is already included in our prices.  

- Q: Can I order samples from you? 

  A: Yes, samples are available.

- Q: What’s the leading time? (How long do you need to prepare my goods?)

  A: 1-3 days for sample orders. 5-10 days for mass production orders (based on different quantities).

- Q: How will you deliver my goods to me? 

  A: We always ship by air and sea. In the mean time, we cooperate with international expresses such as DHL, UPS, FedEx, TNT to enable our customers get their goods rapidly.

- Q: How long do I need to wait before my goods arrive? 

A: 5-7 days for air transportation, 3-5 days for international express. 20-40 days for sea transportation.

- Q: Can you put my brand name (logo) on these products? 

  A: Yes, of course. OEM service is the most important part of our trade purpose.

- Q: Can you customize and design products for us?
  A: Yes. We have a professional R&D team including optics engineers who are proficient in DIALUX design, structural engineers who are proficient in CAD, PR/E design and heat dissipation treatment, and electronic engineers who are proficient in PCB design and electrical design of drivers.

1.Quality Control

1).Light efficiency:110lm LED chip,in housing about 80lm/w
2).Driver Efficiency >90% in reality
3).CRI>82Ra,subject color is real and nice
4).Heat Dissipation,housing temperature about 40-55 degree
5).Package:carton with 3 times improvement,strong and safe
6).Lead Time Sample within 5 days,2000pcs half month
7).All managed by software

2.Payment Term

D/A,D/P,T/T,Western Union,Paypal etc.
CIF,FOB,CNF,EXW etc.

3.Professional Service

1).reply you within 24h;
2).professional sales and customer-service dept. both work for you,high efficiency of communication;
3).report order status every progress;
4).reliable after-sale service.

4.Favorable Policy

1).OA Trade(Open Account Trade-goods to you first, then pay to us).
2).C/O for Free/Less Duty
3).3-year Warranty Available
4).Dialux Solution for Project
5).Special engineering team Work for Your Big project
6).OEM avaialble,rebranding with your needs.