1. Payment term: T/T 100% payment in advance, or for over 10,000USD, TT 30% deposit after order 

confirmed, the balance after goods ready before shipping . or L/C , or Western Union,or Paypal for small amount . 

2. Sample policy: Samples are always available for each model. Samples can be send in 3-7 days once payment received.

3. Discount: We offer discount for big quantity 

Q1. Can I have a sample order for led light?

   A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

  Q2. What about the lead time?

  A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity.

  Q3. Do you have any MOQ limit for led light order?

  A: Low MOQ, 1pc for sample checking is available.

  Q4. How do you ship the goods and how long does it take to arrive?

  A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and

       sea shipping  also optional.

  Q5. How to proceed an order for led light?

  A: Firstly, let us know your requirements or application.

      Secondly, we quote according to your requirements or our suggestions.
      Thirdly, customer confirms the samples and places deposit for formal order.
      Fourthly, We arrange the production.

  Q6. Is it OK to print my logo on led light product?

  A: Yes. Please inform us formally before our production and confirm the design firstly

        based on our sample.

  Q7: Do you offer guarantee for the products?

  A: Yes, we offer 2-5 years warranty to our products.

  Q8: How to deal with the faulty?

  A:  Firstly, Our products are produced in strict quality control system and the defective

       rate will be less than 0.2%.

       Secondly, during the guarantee period, we will send new lights with new order for small quantity.  

       For defective batch products, we will repair them and resend them to you or we can

       discuss the solution including re-call according to real situation.