Q1:Can you provide OEM/ODM service?
A1:Surely we can ,we have professional team which has rich experience in lighting field.
Q2:Can I get a sample?
A2:Yes, sample order is available to test and check quality. Mixed samples are acceptable.
Q3:Do you offer guarantee for the products?
A3:Yes,we offer 3 years warranty to our products.
Q4:What's your delivery time for mass production?
A4:Generally it takes a month after deposit.
Q5: How do you ship the goods and how long does it take to arrive?
A5:Samples send by express ,such as FedEx,DHL,TNT,UPS,EMS. 3-7 days arrive.Large quantity send by ship,12-45 days depend on which country
Q6: How to pay it?
A6: You can pay by T/T, L/C,D/A,D/P,Western Union, Paypal and etc.
Q7: How to deal with the faulty?
A7: 1.All the products are under strict quality control to ensure defective rate less than 0.2%.
2.During the guarantee period, if any problems , we will send new one or spare parts to repair.
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