1.Are you the factory or distributor?
We are factory.
2. What's the MOQ?
We accept sample order for most products. According to your quantity, you will get the corresponding discount and most cost-effective shipping fee.
3. When can we get a respond from you?
All the inquiry can be handled within 24 hour in the daily week.
4. How about the after-sale service?
If you got any problems with the products, please take some photos and email us, after our confirmation, then we will provide the best solution for you.
5. When do you ship my order?
Normally 3-7days after receiving your payment, but it can be negotiated based on order qty and production schedule,7 to 25 working days for bulk order.
6. Do you test all your goods before delivery?
Yes, we have 100% test before delivery.If appear any quality problem, just show the pictures or videos for proving it's broken, then we will analyze the reason and you'll get the new free replacement or better solution.
7.Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings
8. What is your terms of delivery?
EXW, FOB, CFR, CIF,etc
9.What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We also accept L/C,Paypal and your available terms.