FAQ
Q1. Can I have a sample order for Enamel Lamp Shade?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 4weeks for order quantity more than 100pcs
Q3. Is it OK to print my logo on Enamel Lamp product?
A: Yes. But because it is enamelled product, the manufacturing process is very complex, the cost for logo is very high, so we suggest paster logo
Q4: What kind of light head does it match?
A: E27(E4,E26,E39 and B22 for option)
Q5: How is the package?
A: For samples we suggest carton box reinforced by wooden case, for bulk order, box is enough to use in container
Q6: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
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