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China |
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Long Term |
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FAQ
Q1. Can I have a sample order for Solar/LED street light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than.
Q3. Do you have any MOQ limit for Solar/led light order?
A: The MOQ depends on the what products you need, usually 1PCS.
（PS: If you need sample for quality evaluation and market survey, we are glad to offer）
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for Solar/led street light?
A: At first, let us know your requirements or application.
In the following, We quote according to your requirements or our suggestions.
Then customer confirms the samples and places deposit for formal order.
In the end, We arrange the production.
Q6. Is it OK to print my logo on Solar/led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8:How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than.
Q3. Do you have any MOQ limit for Solar/led light order?
A: The MOQ depends on the what products you need, usually 1PCS.
（PS: If you need sample for quality evaluation and market survey, we are glad to offer）
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for Solar/led street light?
A: At first, let us know your requirements or application.
In the following, We quote according to your requirements or our suggestions.
Then customer confirms the samples and places deposit for formal order.
In the end, We arrange the production.
Q6. Is it OK to print my logo on Solar/led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8:How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
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