Q1. Are you Factory or Trading company?
A: we are direct factory and able to provide both hardware and technology professional service.

Q2. What about the lead time?
A:Sample: 1-3 days, bulk order: 7-15 working days or faster.

Q3. Do you sell your company brand item or OEM/ODM?
A: Both are supported, our company own brand "GLEDOPTO" items sells very hot and famous, OEM/ODM is also welcomed.

Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Airline and sea shipping also optional.

Q5.What kind of testing can our products pass?
A: RoHS, CE, FCC, REACH, LVD, etc.

Q6. Is it OK to print my logo on the product?
A: Yes, OEM print logo service is supported.

Q7: Do you offer guarantee for the products?
A: Yes, 2 years warranty.

Q8:What kind of payment ways we accept ?
A: Alibaba trade assurance payment, T/T, Western Union, Paypal, etc.

Q9: How about the price? If I buy more, can I get better price?
A: We would absolutely provide you the best factory price as we look for longer term business relationship.