SSMB TECHNOLOGY was founded in 2018 and is located in Xiamen, a city on the southeast coast of China. Digital network is changing our life, smart home products are more and more used in life. We are committed to providing quality smart home products, hoping them can make users' life more relaxed and comfortable. At present, our smart home products are thermostat, light switch, curtain switch, and we will continue to develop other smart home products suitable for the market. Our standard products use TUYA WIFI and Zigbee modules and Smart Life App. In addition to this, we can cooperate with customers to work with their own servers and Apps. We would like to do small changes for standard products to meet the requirements of different regional markets. The required order quantity of this kind products is not much, 100 units accepted. In addition, we have doing LCD module business for more than 10 years, segment, character, and graphic monochrome LCD module and TFT module under 10 inches. ISO9 0 0 1, TS1 6 9 4 9, Reach, Rohs, CE, FCC certification we can supply. We dispatch our inspectors to the factory to supervise the production and inspection. Our staff will help customers complete the purchase and transportation of goods in a timely and thoughtful manner. For the goods within the warranty, we will replace the goods unconditionally. You win, we win.
Q1. Can I have a sample order for thermostat? A: Sure, we welcome sample order to test and check quality. Pls contact with us for sample. Q2. Do you have any MOQ limit for products? A: 2pc for our standard thermostat and switch. Above 200pcs, can print customer’s Logo.For LCD display, pls contact for detail. Q3. How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx, TNT or other express courier. It usually takes 5-10 days to arrive. Airline and sea shipping is also optional. Airline need 5-10 days and sea shipping need 25-35 days. Q4. How to proceed an order for products? A: 1st, let us know your requirements or application. 2nd, we quote according to your requirements or our suggestions 3rd, you confirm the samples and places deposit for formal order. 4th, we arrange the production. 5th, you pay the balance and we deliver the goods. Q5. Is it OK to print my logo on thermostat or switch? A: Sure, when quantity is more than 200 pcs, your logo could be printed. Q6: Do you offer guarantee for the products? A: Yes, we offer 12-24 months warranty for our products. Q7: How to deal with the faulty? A: The thermostat and switch with 24 months warranty from date of purchase. We exchange them free of charge within the warranty period. Service beyond the warranty period should be charged. Q8. Can you do OEM and ODM for us? A: Yes. We can do.
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