1. If you are not sure which machine is your best choice within budget, please provide the details or samples to us. We will offer you the best solutions and machines.

2.Any question about the machine selection, operation, production and so on, please feel free to contact us and we will provide you reasonable budget and suggestion.Exclusive and unique solution can be provided to our customers by well-trained and professional engineers and staffs.

3.Pengtai Machinery provide various after-sales service including operation guidance, installing advice, replacement as well as maintenance service.24 hours online and telephone support; Nomatter anytime, anywhere or any question I will reply you as soon as possible.

4.Global cooperation with distributors, you can get the most convinent after-sale service. Special discount and protection of sales area provided to your distributor.

5. Your success is our business. We will do our best to provide you the most competitive product with

high quality and low price

Q1: Are you a trading company or a manufacturer?

A1: Factory we are, all the machine are made by ourselves. Besides, you can get the customize service with your requirements

Q2: What's your warranty for the machine?

A2: One Year Warranty(all the machine parts can be replaced within one year free of charge, not including the manmade broke), life-time maintenance.

Q3: I did not cooperate the machine before? How can I run it if I got the machines?

A3: We would like to offer you the training about how to install and operate the machine in our factory or your site. If you need, our engineer are available to your site.

Q4: What if I do not know how to choose the machine to make my products ?

A4: Do not worry. Please let us know the product you want to make, the material to make it, the production capacity you need, the mold size (if yes). We will advice you suitable machine according to your requirements.

Q5: What's your guarantee or the warranty of the quality if we buy your machine

A5: Each of our parts can be certified by CE. We offer you high quality machines with high quality after-sale service. Also we have one year warranty of the spare parts, free of charge.

Q6: What's your Delivery Time?

A6: Usually it is 3-5 days if the machine is in stock; If not, the delivery time is 10-25 days according to your required quantity and our busy season.

Q7:Can I be an agent in my market ?

A7: Welcome. We need talk details about the agent agreement .