Question 1. Can I have a sample order of the led?
A: Yes, we welcome sample order to test. Mixed samples are acceptable.

Q2. What about the lead time?
A:Sample needs 1-7 business days, massive production needs 5-20 working days.

Q3. Do you have any MOQ limit for led light order? What's the Payment method?
A: No MOQ requirement. We accept Alibaba Trade Assurance(Credit card or T/T),Paypal, and Western Union payment.

Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 2-7 working days to arrive. Airline and sea shipping ways also are optional.

Q5. How to proceed an order for the led?
A: for some products, you can buy on our web directly; otherwise, please contact our sales:

Firstly, let us know your requirements or application.
Secondly, we quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, we arrange the production.


Q6: Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.

Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system to make sure the quality is reliable
Secondly, during the guarantee period, we will send components with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

· Reply your inquiry within 12 working hours

· Well-trained and experienced staffs to answer all your inquiries in fluent English.

· Strict quality control procedures before shipment.

· Customized design is available.OME and ODM are welcomed

· Delivery the goods to our customer all over the world with speed and precision.

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