Application

Installation Instructions

FAQ

Q1. Can I have a sample order for led grow light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about grow light lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than

Q3. Do you have any MOQ limit for led grow light order?
A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the led grow light and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led grow light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led grow light ?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the led grow light?
A: Yes, we offer 3-5 years warranty to our led grow light bars.

Q8: How to deal with the led grow light faulty?
Firstly, Our grow light are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new led grow lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.