What is your MOQ? A: Usually our MOQ is 100pcs per item. But we accept lower quantity for your trial-order. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking the
quality of our products and know our service.
Can I get samples?
A: Sure.Some of our products are free and paid sample charge is refundable when the order is up to a certain quantity. We usually send samples by FedEx, UPS, TNT or DHL. If you have card account, it will be fine to ship with your account, if not, you can pay the freight charge to our account, we will ship with our
account. It takes about 2- 4 days to reach.
How long is the sample lead time?
A: For existing samples, it takes 2-3 days.If you want your own designs, it takes 5-7 days, subject to your designs whether they need new printing screen, etc. Anyway, we will respond fast to your request.
How long is the production lead time?
A: It takes 10-15 days for MOQ. We have large production capacity, which can ensure fast delivery time even for large quantity.
What format of the file do you need if I want my own design?
A: We have our own designer in-house. So you can provide JPG, Al, cdr or PDF .etc.We will make3D drawing for mold or
printing screen for your final confirmation based on technique.
How many colors are available?
A: We match colors with Pantone Matching System. So you can just tell us the Pantone color code you need. We will match the colors. Or we will recommend some
popular colors to you.
Which kinds of certificate would you have?
A: ISO9001.SGS
Do you accept customized order?
A:Yes, We provide products of customized printing and size to meet your requirement.
Can I make my customized color and print my logo?
A:Yes, your customized color and logo will be welcome to do.
Can we change the color of the product?
A:Yes, any colors do you want can be acceptable as long as you tell us the pantone color.
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