Q: Are you a factory or trading company?
A: We are trading company with our own factory,we are in hangzhou,welcome to visit our company.

Q: What is your MOQ?
A: LOW MOQ,Our MOQ is 1pc. sample order is avaliable.

Q: Can I have a sample order?
A:Yes, we welcome sample order to test and check quality,one is available for our stock models, and the air-freight charge will paid by customer.

Q:What's your payment term?

A:Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance, balance before shipment.

Q: May I get some discount?
A: Sure. Discount is available for large order quantity.

Q: How do you ship the goods and how long does it take to arrive?
A:We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q: How can I get a tracking number of my order that has been shipped?
A:Whenever your order is shipped,  i will send the tracking number the first time

Q:Do you offer guarantee for the products?
A:Yes, we offer 1 years warranty to our products.

Q: Are you a verified supplier on Alibaba?
A: Yes, of course. we are a 7th year gold supplier on Alibaba and verified video shooted by Alibaba workers, please take a look at our home page of Alibaba website .