1.Communicate and quote
You can provide our customer service with more detailed information of style, quantity,drawings specification and craft as much as possible, and we will make quotation list refer to your requirements.Due to the particularity of customized products, the selling price is only for display, not the actual selling price.If you do not communicate with us and directly place an order, we have the right not to deliver the goods

2.Place an order and pay
After mutual agreement, the seller draft trade assurance, the buyer makes the payment and the order takes effect.

3.Design and production
The designer will make production according to the vector file provided by the buyer.If buyer proposes the revision halfway, the loss will be undertook by the buyer, therefore please review the documents clearly before buying.We also accept visual production for bulk production.

4.Shipment after inspection
We will pack the goods after the inspection, so please sign after checking.The signing and receiving after checking will be regarded as the approval of the integrity of the product. If there is any damage after the signing and receiving, we hardly be able to help customers deal with the damage. Please understand.

5.Customer feedback
After the receiving the goods, you can contact our on-line customer service if you have any questions, we will try our best to help you.

         We have perfect packing and transportation process.After the product is finished, we usually wipe the product carefully first, then use such as wrapping film, packing foam roll, and finally pack it into a paper carton/wooden carton, so as to ensure the product can be safe on the way.In addition, we usually use cross self-tapping screws to fix one side of the wooden carton, so that customers can easily open the wooden carton.
        International means of transport include air, sea and land transport. For small and urgent items, international express delivery is available. For large items, sea transport is available.The commonly used air transportation mainly includes FedEx, TNT, UPS and DHL, and it can also accept the customer's designated freight forwarder.

Wujiang Aluminum Characters Factory is a professional enterprises which manufactures metal / acrylic signages , LED signages , lightboxes , wayfinding signage and metal crafts . Our company has a professional design team and reliable production team, especially has rich production experience and forward-looking ability in the traditional handicraft . At the same time we use foreign advanced equipment to improve the quality of products and control the production cycle.
At present, more than 500 customers become our partners, this is the trust and support to our factory.We will adhere to enterprise concept of the sincere cooperation, mutual benefit and win-win, scientific and technological innovation, we will continue to provide our customers with excellent products and excellent services.